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      <image:title>MetamorphosBlog</image:title>
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      <image:title>MetamorphosBlog - DON’T FIRE - INSPIRE!</image:title>
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    <loc>https://www.chrispeila.com/about-chris-peila</loc>
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    <lastmod>2020-08-08</lastmod>
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      <image:title>About Chris Peila</image:title>
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      <image:title>About Chris Peila</image:title>
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      <image:title>About Chris Peila</image:title>
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      <image:title>About Chris Peila - “Crisis is change on steroids. It’s when our mettle is truly tested, and, if attuned to it, a time when we can grow far further than when we try to artificially induce it, often achieving results way beyond our wildest dreams.”</image:title>
      <image:caption>~ Chris Peila</image:caption>
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    <loc>https://www.chrispeila.com/home</loc>
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    <priority>1.0</priority>
    <lastmod>2023-09-22</lastmod>
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      <image:title>Chris Peila - “Chris Peila is an inspirational and inclusive leader. He has the respect of all and the unique ability to propel teams forward with a combination of innovative and practical programs. He’s a great asset to any organization”</image:title>
      <image:caption>Marilyn Martiny. President, Martiny Associates</image:caption>
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  <url>
    <loc>https://www.chrispeila.com/chris-peila-about</loc>
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    <lastmod>2025-05-01</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5f0ffa496a2f6f421147a146/1597429786238-XUQ8T6LJ4M7UZVE95QFW/DCP_0028-LinkedIn.jpg</image:loc>
      <image:title>About Chris Peila - Agility has never been more important than now, during our ongoing universal environment of challenge and disruption.</image:title>
      <image:caption>Chris Peila brings broad vision and deep experience towards nourishing the inherent potential in your teams, building on your deep-rooted strengths, and supporting you through the necessary changes for sustained growth.</image:caption>
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      <image:title>About Chris Peila</image:title>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f0ffa496a2f6f421147a146/1595875188789-R03HB5AQNNIIJV9XWN79/consulting.jpg</image:loc>
      <image:title>About Chris Peila</image:title>
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      <image:title>About Chris Peila</image:title>
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  <url>
    <loc>https://www.chrispeila.com/consulting</loc>
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    <lastmod>2025-05-01</lastmod>
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      <image:title>Chris Peila - Consulting Solutions - FINANCIAL SERVICES</image:title>
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      <image:title>Chris Peila - Consulting Solutions - TECHNOLOGY</image:title>
      <image:caption>TECHNOLOGY</image:caption>
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      <image:title>Chris Peila - Consulting Solutions - MEDIA / ENTERTAINMENT</image:title>
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      <image:title>Chris Peila - Consulting Solutions - LIFE SCIENCES</image:title>
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  <url>
    <loc>https://www.chrispeila.com/about</loc>
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    <lastmod>2023-09-25</lastmod>
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      <image:title>About</image:title>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f0ffa496a2f6f421147a146/1b544af1-1010-41d1-a337-876e338cb858/Donna-Brighton-Team.jpg</image:loc>
      <image:title>About</image:title>
      <image:caption>DONNA BRIGHTON EXECUTIVE COACH</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f0ffa496a2f6f421147a146/0962bc6a-061e-42d6-81e9-d61d46f5ca79/ANNABELLA%2B2.jpg</image:loc>
      <image:title>About</image:title>
      <image:caption>ANNABELLA GUALDONI LEGAL ADVISOR</image:caption>
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    <image:image>
      <image:loc>https://images.squarespace-cdn.com/content/v1/5f0ffa496a2f6f421147a146/4db6fca6-6f09-434c-9ccf-cbaa64558699/png+%282%29.jpg</image:loc>
      <image:title>About</image:title>
      <image:caption>TRAVIS ROTH INFORMATION ARCHITECT</image:caption>
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  <url>
    <loc>https://www.chrispeila.com/404</loc>
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    <lastmod>2021-02-12</lastmod>
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    <loc>https://www.chrispeila.com/case-studies</loc>
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    <lastmod>2023-09-28</lastmod>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5f0ffa496a2f6f421147a146/1617057655707-DLG7IZT986N3T0JB4ZF1/life%2Bsciences.jpg</image:loc>
      <image:title>Case Studies - 1. SUPER USER NETWORK AT SCALE TO EXTRACT MORE VALUE FROM SAP</image:title>
      <image:caption>CHALLENGE : 11 years after the original SAP install, the client sought to increase application throughput, reduce error and abandon rates, and increase end user satisfaction within a highly complex “jumbo” SAP client landscape focused on extensive distribution and financials backbone for ~$100B USD Fortune 15 company with ~11,000 SAP end users SOLUTION : Designed, built, and implemented a robust sustainment program inclusive of 3-year roadmap to build out core pillars and iterate thereafter to recapture value and opportunity cost Improved End User Self Service portal Super User Network trifurcated in three levels at medium-level support model User Analytics architecture to enable quantified outcomes, targeted needs remediation, and value articulation RESULTS: 1.5 to 3.0 year build out produced significant outcomes with direct and supplemental benefits Core ROI: •Cost avoidance and recaptured opportunity cost: $8-12M USD per year •Reduced calls to the SAP Service Desk, attributing ~$700K USD in savings per year Supplemental Benefits •3 point increase in End User Satisfaction •‘Best in Education Award’ bestowed by SAP •‘President’s Award’ bestowed by organization •Improved upward mobility of End Users •Self-service rich intranet site pulled in ~45,000 hits monthly, top three company intranet sites behind time keeping and company holidays list</image:caption>
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      <image:loc>https://images.squarespace-cdn.com/content/v1/5f0ffa496a2f6f421147a146/1617056813647-ZU97FB2AGRGGPXS0KTOJ/finan+svcs.jpg</image:loc>
      <image:title>Case Studies - 1. CHANGE MANAGEMENT STRATEGY DESIGN FOR THE IT TRANSFORMATION OF A GLOBAL FINANCIAL SERVICES FIRM</image:title>
      <image:caption>CHALLENGE : In preparation for a global IT Transformation touching all parts of a 1,000+ person technology organization , we were tasked with creating an organizational change management (OCM) strategy that would ease the transition to the future state and foster a more agile culture, preparing employees for future change SOLUTION : Designed a comprehensive OCM aligned to the client’s preferred methodology (ADKAR), including timeline, activities, and suggested resourcing. Created a robust communication strategy, including transformation logo, talking points, walking deck, and plan for communication execution Building upon the initial strategies, we also developed an OCM Toolkit and  training plan to equip leaders and managers with tools and concepts to support implementation of their own change management activities throughout the transformation</image:caption>
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    <lastmod>2021-05-17</lastmod>
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    <lastmod>2025-05-01</lastmod>
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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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